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Tobias Bessone

Deputy CEO Wavetec Is a renowned industry professional in the customer experience solutions industry. He has an obsessive passion for customer facing technologies that help corporations improve their service areas & customer experiences. He consults to some of the world’s largest brands on their customer experience strategy and journey; his focus areas are New Product Development and Customer Journey Design.

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how to choose queue management system

How to Choose a Queue Management System?

How often have you waited in long lines and left frustrated without being attended to by a representative? This is…
tourism

Tourism and The Need for Local SIMs

The world we live in today is changing at a hectic pace. Whether you’re travelling for leisure or business, I’m…
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Retail Revival? Best to Alleviate Holiday Season Queues,…

Negative racial connotations make for inauspicious beginnings, and so I believe we ought to proceed with a change of name.…
the queue counter example for the dmv office and for the govt offices.

The Government Vs. Covid-19 ROUND TWO – Is…

Fool Me Twice, Shame On Me! Human beings are social creatures at our best, and it is proving difficult for…
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8 Characteristics To Look For In A Solution…

The ongoing Covid-19 pandemic has truly transformed how businesses now operate, not only due to limits on occupancy but also…
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Queuing Strategies for Shopping Safely in Markets During…

The Global retail E-commerce Market is set to cross 4.2 Trillion Dollars in 2020 and will continue to steadily grow over…
women is using queue system

Looking Outwards For an Answer to DMV Overload?

Nowadays, mentioning an upcoming trip to the DMV is likely to be met with a look of pity, on par…
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Reform Service Areas With UNO-Q, an Advanced Linear…

Transform and upgrade your in-store environment at checkouts and cash counters with UNO-Q,  a powerful and robust linear queue system, to…
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Is your Queuing Solution Disability Compliant?

Globally, disability discrimination lawsuits against private and government organizations are on the rise – even though many may seem irrelevant…
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