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Queue Management Customer Experience Digital Queuing

Queue Management System FAQs
By Hakim Faiz on June 14, 2021

What is a Queue? It is a hot summer day, you're craving ice cream and so are other people. You all head in the same direction. As you arrive at the ice cream van, you see a line forming,...

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Self Service Kiosk Digital Banking

Onboarding New Banking Customers with Kiosks?
By Mansoor Muhammad on June 11, 2021

In this blog: The challenges of the manual customer onboarding process, the advantages of digitally onboarding customers via self service kiosks, and much more.

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Digital Queuing Customer Experience Solutions Visitor Management

Virtual Queuing Systems FAQs
By Hakim Faiz on June 9, 2021

What is a Virtual Queueing System? A virtual queuing system is one of the most preferred ways for businesses to manage their waiting lines. A virtual queuing system allows customers to...

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Why Organizations are Investing in ADCs During the Pandemic
By Mansoor Muhammad on June 9, 2021

In this blog: We discuss how pandemics were handled in the past and how they shaped our preparedness for future crises like the one we face today and how & why organizations today are...

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Queue Management Customer Experience Self-Service Online Appointment Scheduling Software

Is Appointment Scheduling software necessary for Retail Bank Branches?
By Hakim Faiz on June 9, 2021

    In this Blog: What is Appointment Scheduling Software and how does it work? Why is it necessary to deploy in bank branches? What are the expected benefits for consumers, staff,...

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Self-Service

Are Introverts More Likely to Consider Self Service?
By Mansoor Muhammad on June 4, 2021

In this blog: Learn why an introvert is more likely to use self service technology and how businesses can cater to them by implementing self service.

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Self Service Kiosk

5 Popular Types of Self Service Kiosks
By Mansoor Muhammad on June 2, 2021

In this blog: We take a look at some of the most prominent self service kiosks and how they're helping businesses improve service delivery.

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Customer Experience Self-Service

How Companies Like McDonald's are Leveraging Self Service Technologies
By Mansoor Muhammad on May 27, 2021

In this blog: How McDonald's pioneered the self service movement in the QSR industry and how other industries can learn from their example.

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Self-Service

What are Self Service Kiosks? Here's All You Need to Know
By Mansoor Muhammad on May 26, 2021

In this blog: Learn all about self service kiosks; how they came to be, what the industry is like today, and all the unique characteristics of self service kiosks.

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