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Queue Management

Lobby Leader: Queue Management Software for Better Customer Journeys
By Mansoor Muhammad on December 1, 2022

In this blog: We take a look at Wavetec's Lobby Leader queue management software, its features and how they contribute to a better user journey and

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Service Area Design Queue Management

Digitizing Public Services
By Mansoor Muhammad on November 29, 2022

In this blog: Learn how the public sector is catching up to provide a digitally integrated experience for its users.

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DMV

DMV Hacks: Tips & Tricks to Upgrade Your DMV Experience
By Mansoor Muhammad on November 28, 2022

In this blog: We explore some practices that can help you save hours of time on your next visit to your local DMV.

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Mobile Money

Here’s Why Mobile Money will Dominate Emerging Markets
By Wavetec on November 1, 2022

In this blog: How mobile money empowers the unbanked, how it promotes financial inclusion, and how businesses can benefit from it.

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Digital Banking Banking

4 Digital Branch Transformation Tips to Improve Millennial Banking
By Ayesha Saleem on October 26, 2022

67% of millennials and 90% of Gen Z are willing to turn to big tech and nonbanks for tech and faster banking services.

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Customer Experience Self-Service

How McDonald's is Leveraging Self Service Technologies
By Mansoor Muhammad on October 26, 2022

In this blog: How McDonald's pioneered the self service movement in the QSR industry and how other industries can learn from their example.

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Banking

What's a CDM?
By Mansoor Muhammad on October 25, 2022

In this blog: The origin of Cash Deposit Machines Why CDMs were introduced The evolution of CDMs The anatomy of a modern CDM The future of CDMs

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Self Service Kiosk

5 Popular Types of Self Service Kiosks
By Mansoor Muhammad on October 4, 2022

In this blog: We take a look at some of the most prominent self service kiosks and how they're helping businesses improve service delivery.

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Self Service Kiosk Banking

What's a Reverse ATM?
By Mansoor Muhammad on October 4, 2022

In this blog: What are reverse ATMS? Why were they needed? What are their advantages and use cases?

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