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Wavetec is a global leader in transforming customer experience and journey by offering technological solutions. Our corporate bloggers combines customer experience thought leadership helping companies embed technological solutions to build/improve critical competencies such as customer flow, customer engagement, customer-centricity and onmi-channel experience.  

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8 Characteristics To Look For In A Solution Provider When Planning to Purchase a Queue Management System

Queuing Strategies for shopping safely in markets during COVID-19 Pandemic

Coronavirus and Cash: Banks Should Adopt Digital Solutions

Optimising Conversion in Self-Service Kiosks

Self-Service Kiosks – A Catalyst to Digital Banking Adoption

Tourism and the need for local SIMs

The Best Locations for Telecom Customer Acquisition

Go where your customers are: data from self service deployments

Changing the horizons of banking transactions from conventional operations to digitalized functions

Buy SIM cards using self-service kiosks at stores and other convenient locations.

Filling up the Customer Service Delivery Gap

Looking Outwards for an Answer to DMV Overload? New Tech Reshaping Customer Experience

Easing in-store Customer Journey with Queuing Solutions

Helping the Physical Store Fight Back Against Online Shopping with Digital Signage Technologies

Reform service areas with UNO-Q, an advanced Linear Queuing System

What motivates to structure relentless waiting lines?

Emerging Classifications of the Queuing System

Should the Fauna Queuing System inspire Humans?

Virtualizing the Waiting Line Queuing System through Mobile-Q

Transform your In-store Journeys with Retail Digital Signage

Don’t Make Me Wait-Combining Digital Signage and Customer Flow Techniques!

Is your Queuing Solution Disability compliant?

Is your Business complying with UAE Disability Rights?

Is your Digital Signage Technology Relevant to Today’s Shopping Trip?

Jim Shields joins Wavetec blogs as Industry Contributor

Orchestrate brilliant customer experiences with Donatello Vertica

Digital Signage: A Powerful Tool of Internal Communication

How to empower your service areas with Donatello Linea

Psychology of Queues

Anatomy of Waiting 101

Anatomy of Waiting Lines

Considerations on choosing the right queuing system

Design and its impact on business results

Opinion Plus helps you discover the true voice of your customer

How to choose a Queue Management System? PART I

How to choose a Queue Management System? PART II

How is it possible to offer memorable experiences to customers?

The Factor Changing Public Sector

Rethinking the Customer Experience at Airports

Retail: End of the Year and Beginning of the Year

Technology for Tripling Health Centres Efficiency

Mobile Queue, We Don’t- Join the Revolution

Evolution and diversification of LED displays application in the stock exchanges

Waiting in Line is Indeed a Torture

Is your Organization Multi-Channel or Omni-Channel?


The Service Area: from Boredom to Satisfaction

Best Timing for Getting Customer Feedback

Innovation: the favorite word

How B2B Marketing emotional connections build strong brands ?

Engagement – Choose your own adventure

Customer Service & Shop Experiences: Stories in the queue

WAITING LINE – A major point where impressive changes can be made

How CSR promotes industries

Creating Customer Experience in Telecoms

Escalating Demand of LED Displays in Airline Industry

Real time reporting for better decision making

The Growing Importance of System Integration

Advertising Opportunities with Digital Signage Technology

Understanding the Electronic Queue Management System

Capitalize your customer feedback

Multifunctional and Interactive Android Based Kiosk for the New Era!

Digital Signage Solution Gives Return on Investment

Economics of the waiting game!

Studying the Relationship between Innovation and Strategy

Importance of Queue Management in Retail Industry

The new era of LED Display Marketing

LED screen Supplier reliability is important!

Strategies to improve customer flow and line efficiency

Follow the Ice Berg rule when selecting LED Screen manufacturers

Increase operational efficiency through Queue Management

Improve your customer loyalty with Wavetec’s technology solution

LED walls work no matter what temperature

Queue Management System in Malaysia

Who says LED Displays are just for entertainment and customer management purposes?

Disney Plans to implement Queue Management Solution and calls it “NextGen”

The Future of Static Displays