--- title: The Wavetec Blog - Wavetec | Salman Arif description: An enthusiastic, dynamic and versatile marketer with proven success in increasing market share and improving customer experience journeys in different industries. He has vast knowledge and insights about customer flow, and streamlining customer journey in service areas. --- [![WAVETEC](https://blog.wavetec.com/hs-fs/hubfs/waveteclogo-1.png?width=160&height=22&name=waveteclogo-1.png "WAVETEC")](https://blog.wavetec.com/en/) - [About Us](http://www.wavetec.com/about-us/) - [Company](http://www.wavetec.com/about-us/company/) - [Careers](http://www.wavetec.com/about-us/careers/) - [Why Wavetec](http://www.wavetec.com/about-us/why-wavetec/) - [Newsroom](https://www.wavetec.com/media-center/newsroom/) - [Customer Success Stories](https://www.wavetec.com/case-studies/) - [Global Distributor Program](https://www.wavetec.com/global-distributor-program/) - Solutions - [Customer Experience Solutions](https://www.wavetec.com/solutions/customer-experience-solutions/) - [Self Service Kiosks](https://www.wavetec.com/solutions/self-service-kiosks/) - [Self Service in Banking](https://www.wavetec.com/solutions/self-service-kiosks-banking-solutions/) - [Self Service in Telecom](https://www.wavetec.com/solutions/self-service-kiosks/telecom/) - [Know your Customer](https://www.wavetec.com/solutions/know-your-customer/) - [Financial Market Displays](https://www.wavetec.com/solutions/financial-market-displays/) - Products - [Queue Management](http://www.wavetec.com/solutions/queue-management/) - [Virtual Queuing](https://www.wavetec.com/solutions/queue-management/virtual-queuing/) - [Linear Queuing](https://www.wavetec.com/solutions/queue-management/linear-queuing/) - [WhatsApp Queuing](https://www.wavetec.com/solutions/queue-management/whatsapp-virtual-queuing-solution/) - [Mobile Queuing](https://www.wavetec.com/solutions/queue-management/mobile-queuing/) - [Ticket Dispenser](https://www.wavetec.com/solutions/take-a-number/) - Appointment & Scheduling - [Web & Cloud Appointment](https://www.wavetec.com/solutions/smart-online-appointment-booking-and-scheduling-software/) - [WhatsApp Appointment](https://www.wavetec.com/solutions/whatsapp-appointment-management/) - [Self Service Kiosk](https://www.wavetec.com/solutions/self-service-kiosks/) - [Cash Deposit](https://www.wavetec.com/solutions/self-service-kiosks/cquick-cash-deposit-machine/) - [Card Issuance](https://www.wavetec.com/solutions/self-service-kiosks/card-issuance-collection-solution/) - [SIM Dispensing](https://www.wavetec.com/solutions/self-service-kiosks/sim-dispensing/) - [SIM Registration](https://www.wavetec.com/solutions/self-service-kiosks/sim-registration-verification-solution/) - [Reverse ATM](https://www.wavetec.com/solutions/self-service-kiosks/reverse-atm/) - [Customer Feedback](http://www.wavetec.com/solutions/customer-feedback/) - [People Counting](https://www.wavetec.com/solutions/people-counting/) - Business Analytics - [Spectra](https://www.wavetec.com/solutions/queue-management-software/) - [ViaOS](https://www.wavetec.com/solutions/self-service-kiosks-software/) - [Digital Signage](http://www.wavetec.com/solutions/digital-signage/) - [Donatello Vertica](http://www.wavetec.com/solutions/digital-signage/vertica/) - [Donatello Linea](http://www.wavetec.com/solutions/digital-signage/linea/) - [Donatello Suite](http://www.wavetec.com/solutions/digital-signage/software/) - [Donatello Media Player](http://www.wavetec.com/solutions/digital-signage/media-player/) - [LED Display Solutions](https://www.wavetec.com/solutions/led-displays/) - [Industries](http://www.wavetec.com/industries/) - [Airport & Airlines](http://www.wavetec.com/industries/airports-and-airlines/) - [Banking](http://www.wavetec.com/industries/banking/) - [Education](http://www.wavetec.com/industries/education/) - [Healthcare](http://www.wavetec.com/industries/healthcare/) - [Government](http://www.wavetec.com/industries/government/) - [Retail](http://www.wavetec.com/industries/retail/) - [Stock Exchange](http://www.wavetec.com/industries/stock-exchange/) - [Telecom](http://www.wavetec.com/industries/telecom/) - [Contact Us](http://www.wavetec.com/contact-us/) [![GET STARTED](https://no-cache.hubspot.com/cta/default/1797625/539bfcb4-f3c1-4133-b2c9-23694b46cc0d.png)](https://cta-redirect.hubspot.com/cta/redirect/1797625/539bfcb4-f3c1-4133-b2c9-23694b46cc0d) # Queue Management FAQs [Continue Reading](https://blog.wavetec.com/en/queue-management-system-faqs) # Keeping Waiting Customers Happy is Crucial for a Successful Business [Continue Reading](https://blog.wavetec.com/en/customer-wait-times/) # Why Self Service? What are The Benefits? [Continue Reading](https://blog.wavetec.com/en/why-self-service-what-are-the-benefits) # How Self Service is Changing Consumer Behavior [Continue Reading](https://blog.wavetec.com/en/self-service-changing-consumer-behavior) # What is a Self Service Kiosk? Here's All You Need to Know [Continue Reading](https://blog.wavetec.com/en/what-are-self-service-kiosks/) # Revamp Customer Wait Times with Smart Solutions [Continue Reading](https://blog.wavetec.com/en/customer-wait-times/) # Learn how to Manage Queues in Restaurants - Wavetec Blog [Continue Reading](https://blog.wavetec.com/en/restaurant-queue-management/) # The Wavetec Blog listing page By ### Topics - Select a Topic ### Stay up to date SUBSCRIBE TO OUR BLOG ### Stay up to date ##### Search The Blog - [Blog](https://blog.wavetec.com/en) - / - Author ## Salman Arif An enthusiastic, dynamic and versatile marketer with proven success in increasing market share and improving customer experience journeys in different industries. He has vast knowledge and insights about customer flow, and streamlining customer journey in service areas. [mailto:marketing@wavetec.com](mailto:marketing@wavetec.com) ![Picture of Salman Arif](https://blog.wavetec.com/hubfs/salman-1.png) #### All Posts from Salman Arif [![](https://blog.wavetec.com/hubfs/Customer_service-delivery-gap.jpg)](https://blog.wavetec.com/en/filling-up-the-customer-service-delivery-gap) [Customer Experience](https://blog.wavetec.com/en/topic/customer-experience) ##### [Filling up the Customer Service Delivery Gap](https://blog.wavetec.com/en/filling-up-the-customer-service-delivery-gap) By [Salman Arif](https://blog.wavetec.com/en/author/salman-arif) on April 5, 2017 Analyzing the difference between reality and ‘supposed’ reality is essential for corporate development. According to a recent survey of 362 businesses by Bain & Company, there was an... [Continue Reading](https://blog.wavetec.com/en/filling-up-the-customer-service-delivery-gap) [![](https://blog.wavetec.com/hubfs/wkQxERt.jpg)](https://blog.wavetec.com/en/what-motivates-to-structure-relentless-waiting-lines) [Queue Management](https://blog.wavetec.com/en/topic/queue-management) ##### [What motivates to structure relentless waiting lines?](https://blog.wavetec.com/en/what-motivates-to-structure-relentless-waiting-lines) By [Salman Arif](https://blog.wavetec.com/en/author/salman-arif) on August 10, 2016 [Continue Reading](https://blog.wavetec.com/en/what-motivates-to-structure-relentless-waiting-lines) [![](https://blog.wavetec.com/hubfs/_71695534_hi020319081.jpg)](https://blog.wavetec.com/en/emerging-classifications-of-the-queuing-system) [Queue Management](https://blog.wavetec.com/en/topic/queue-management) ##### [Emerging Classifications of the Queuing System](https://blog.wavetec.com/en/emerging-classifications-of-the-queuing-system) By [Salman Arif](https://blog.wavetec.com/en/author/salman-arif) on June 13, 2016 Classification of the queuing systems is usually governed by variables like phases and channels. They can also be sorted as finite or infinite. However, a unique perspective of queue... [Continue Reading](https://blog.wavetec.com/en/emerging-classifications-of-the-queuing-system) [![](https://blog.wavetec.com/hubfs/Penguin_habitat_feature1.jpg)](https://blog.wavetec.com/en/should-the-fauna-queuing-system-inspire-humans) [Queue Management](https://blog.wavetec.com/en/topic/queue-management) [Customer Experience](https://blog.wavetec.com/en/topic/customer-experience) ##### [Should the Fauna Queuing System inspire Humans?](https://blog.wavetec.com/en/should-the-fauna-queuing-system-inspire-humans) By [Salman Arif](https://blog.wavetec.com/en/author/salman-arif) on June 1, 2016 Homo sapiens are undoubtedly the most civilized species on the planet. However, we’ve got some tough competition when we set queue management as the parameter. [Continue Reading](https://blog.wavetec.com/en/should-the-fauna-queuing-system-inspire-humans) - [PREVIOUS](https://blog.wavetec.com/en/author/salman-arif/page/0) - [NEXT](https://blog.wavetec.com/en/author/salman-arif/page/0) #### Submit a Comment ### Get latest articles directly in your inbox, stay up to date SUBSCRIBE TO OUR BLOG ![wavetec_logo_gray@2x-1](https://blog.wavetec.com/hs-fs/hubfs/wavetec_logo_gray@2x-1.png?width=160&name=wavetec_logo_gray@2x-1.png "wavetec_logo_gray@2x-1") Wavetec is a multinational technology company which is driven by innovation and customer care. Over the years, Wavetec has established two main business units that continues to drive its growth, each with an independent R&D, Software Development and Manufacturing Teams. Quick Links - [About Us](http://www.wavetec.com/about-us/) - [Company](http://www.wavetec.com/about-us/company/) - [Careers](http://www.wavetec.com/about-us/careers/) - [Why Wavetec](http://www.wavetec.com/about-us/why-wavetec/) - [Newsroom](https://www.wavetec.com/media-center/newsroom/) - [Customer Success Stories](https://www.wavetec.com/case-studies/) - [Global Distributor Program](https://www.wavetec.com/global-distributor-program/) - Solutions - [Customer Experience Solutions](https://www.wavetec.com/solutions/customer-experience-solutions/) - [Self Service Kiosks](https://www.wavetec.com/solutions/self-service-kiosks/) - [Self Service in Banking](https://www.wavetec.com/solutions/self-service-kiosks-banking-solutions/) - [Self Service in Telecom](https://www.wavetec.com/solutions/self-service-kiosks/telecom/) - [Know your Customer](https://www.wavetec.com/solutions/know-your-customer/) - [Financial Market Displays](https://www.wavetec.com/solutions/financial-market-displays/) - Products - [Queue Management](http://www.wavetec.com/solutions/queue-management/) - Appointment & Scheduling - [Self Service Kiosk](https://www.wavetec.com/solutions/self-service-kiosks/) - [Customer Feedback](http://www.wavetec.com/solutions/customer-feedback/) - [People Counting](https://www.wavetec.com/solutions/people-counting/) - Business Analytics - [Digital Signage](http://www.wavetec.com/solutions/digital-signage/) - [Industries](http://www.wavetec.com/industries/) - [Airport & Airlines](http://www.wavetec.com/industries/airports-and-airlines/) - [Banking](http://www.wavetec.com/industries/banking/) - [Education](http://www.wavetec.com/industries/education/) - [Healthcare](http://www.wavetec.com/industries/healthcare/) - [Government](http://www.wavetec.com/industries/government/) - [Retail](http://www.wavetec.com/industries/retail/) - [Stock Exchange](http://www.wavetec.com/industries/stock-exchange/) - [Telecom](http://www.wavetec.com/industries/telecom/) - [Contact Us](http://www.wavetec.com/contact-us/) ![phone.svg](https://cdn2.hubspot.net/hubfs/3067823/awwal/phone.svg "phone.svg") Wavetec FZCO: +971 (4) 326 31 93 ![email.svg](https://cdn2.hubspot.net/hubfs/3067823/awwal/email.svg "email.svg") sales@wavetec.com ![address.svg](https://cdn2.hubspot.net/hubfs/3067823/awwal/address.svg "address.svg") Industrial License No. 175 Light Industrial Unit # 9 Dubai Silicon Oasis P.O. 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