Nowadays, mentioning an upcoming trip to the DMV is likely to be met with a look of pity, on par with a looming root canal or wisdom tooth operation. However, unlike an optional trip to the dentist, more than 214 million registered drivers are legally obliged to attend their local DMV centers to remain a lawful driver, and for many the process at DMVs has become a nightmare. Common grievances include long wait times, disorganized queuing systems, poor facilities and unfriendly and incompetent staff.
Globally, disability discrimination lawsuits against private and government organizations are on the rise - even though many may seem irrelevant or without merit, companies still have to defend/answer allegations.
I am often asked or hear statements during business discussions with clients, “How are these standards applied on us? We are thinking about them but not sure when we will implement them in our business. ”
In mid-2015, Emirate passed a law to promote and protect people with disabilities; however businesses and government institutions at large have shown little or no enthusiasm.
According to the Dubai government and other neighbouring states, the vision is to make the region a barrier-free and disability friendly place by 2020. However each emirate (state) has its own rules and regulations regarding programs for people with disabilities.
Jim is A Retail Consultant and runs his own company “Business & Market Development Ltd.”