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The world we live in today is changing at a hectic pace. Whether you’re travelling for leisure or business, I’m sure most of us can agree that travel is just as much about the journey as...

Queue Management Customer Experience

The ongoing Covid-19 pandemic has truly transformed how businesses now operate, not only due to limits on occupancy but also due to the need for greater social distancing.

Queue Management Customer Experience

Nowadays, mentioning an upcoming trip to the DMV is likely to be met with a look of pity, on par with a looming root canal or wisdom tooth operation. However, unlike an optional trip to the...

Queue Management

Transform and upgrade your in-store environment at checkouts and cash counters with UNO-Q,  a powerful and robust linear queue system, to create a fair customer serving system using...

Queue Management Customer Experience

Globally, disability discrimination lawsuits against private and government organizations are on the rise - even though many may seem irrelevant or without merit, companies still have to...

Customer Experience

In mid-2015, Emirate passed a law to promote and protect people with disabilities; however, businesses and government institutions at large have shown little or no enthusiasm. According to...

Customer Experience

We proudly welcome Jim Shields as an Industry Contributor to our Blog. With vast experience working with entities in the retail sector, Jim has gained a comprehensive understanding of the...

Managing Queues is a science. You have to understand how customers perceive queues to be able to manage them smoothly. With increasing pressures on time, customers are becoming wary of...

Every day, millions of customers wait in line, from driving to work to checking out at a retail store. The true reality about waiting for lines- pervasive and unavoidable! Given the...