As a global leader in delivering customer experiences solutions to transform customer journey, Wavetec provides a diverse portfolio of solutions from queue management systems, to digital signage, customer feedback systems, service area design and financial displays.
Wavetec’s fully integrated telecom self-service solutions allow telcos to rapidly deploy systems that are able to fully automate customer service. Analyzing data from a cross-section of our deployments shows why our instant sim issuance kiosks are such a rapidly growing product line. One of the standout features of this rich data is the aspect of 24/7 convenience a self-service solution provides - and we see this utilized extensively by end users. In fact, in certain locations, over 82% of machine transactions happen outside standard office hours.
Even in other locations - areas that are typically expected to be high traffic during office hours, approximately 50% of transactions still happen outside business hours.
Wavetec is a multinational technology company which is driven by innovation and customer care. Over the years, Wavetec has established two main business units that continues to drive its growth, each with an independent R&D, Software Development and Manufacturing Teams.