Customer Experience Self Service Kiosk Sim Card

Go where your customers are: data from self service deployments

By Wavetec on June, 26 2019

Stay up to date

Back to main Blog
Wavetec

As a global leader in delivering customer experiences solutions to transform customer journey, Wavetec provides a diverse portfolio of solutions from queue management systems, to digital signage, customer feedback systems, service area design and financial displays.

blogpic

Wavetec’s fully integrated telecom self-service solutions allow telcos to rapidly deploy systems that are able to fully automate customer service. Analyzing data from a cross-section of our deployments shows why our instant sim issuance kiosks are such a rapidly growing product line.
One of the standout features of this rich data is the aspect of 24/7 convenience a self-service solution provides - and we see this utilized extensively by end users. In fact, in certain locations, over 82% of machine transactions happen outside standard office hours.

graph

Even in other locations - areas that are typically expected to be high traffic during office hours, approximately 50% of transactions still happen outside business hours. 

To find out more about our data driven approach to self-service automation for the telecom industry, book a free consultation with us today.

Submit a Comment

Get latest articles directly in your inbox, stay up to date