Classification of the queuing systems is usually governed by variables like phases and channels. They can also be sorted as finite or infinite. However, a unique perspective of queue analysis can be designed to introduce specificity to the waiting lines, which can scrutinize the relationship between congestion and the delay caused by it to introduce effective solutions for queue management.
Homo sapiens are undoubtedly the most civilized species on the planet. However, we’ve got some tough competition when we set queue management as the parameter.
How often do people adhere to the smaller queue? How frequently do people defer their grocery shopping to less traffic days? How often do people visit hospitals early in the morning? Waiting in lines is a torture! Explore the Anatomy of Waiting Lines here.
Before the advent of the Internet, the main part of the customer’s purchase decision process was carried out in-store, resulting in a tried and tested store layout, communication principles and customer flow in retail stores.