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Healthcare Dashboards and Reporting WhatsApp Queuing

Ensure effective healthcare with Patient Management solutions
By Hakim Faiz on August 16, 2021

In this blog: What hurdles do healthcare providers have to overcome? What queue management solutions can help them in this endeavor?  

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Customer Feedback Digital Banking Dashboards and Reporting WhatsApp Queuing

Queue Management for your bank branch. A must or a must?
By Hakim Faiz on August 16, 2021

In This Blog: Is the bank branch still relevant? What queue management solutions work best for banks?  

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Queue Management Self-Service Digital Queuing

Prioritizing Patient Satisfaction
By Hakim Faiz on July 30, 2021

In This Blog: Why is patient satisfaction important? How best can it be achieved?  

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Customer Experience Dashboards and Reporting WhatsApp Queuing

Apple Store Wait Times; Bane or Boon? - The Wavetec Blog
By Hakim Faiz on July 11, 2021

In This Blog: Why are physical Apple store wait times so long? What has been done to remedy the situation? What more can be done? Apple  Apple is a Cupertino-based technology firm...

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Service Area Design Customer Experience DMV

DMV 2.0 made possible with Queue Management solutions
By Hakim Faiz on July 11, 2021

In This Blog: Why are DMV wait times so long? What is the solution to the concerns of frustrated visitors?  

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Customer Feedback Innovation Customer Experience Solutions

Keeping waiting customers happy is the trick to a successful business
By Hakim Faiz on July 9, 2021

In This Blog: What factors effect the queuing experience? How can the negative impacts of these be mitigated?

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Customer Experience Self-Service

How Self Service is Changing Consumer Behavior
By Mansoor Muhammad on July 8, 2021

In this blog: We discuss how self service technologies have conditioned consumers to adopt new habits and behaviors.

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Self Service Kiosk Banking

What's a Reverse ATM?
By Mansoor Muhammad on June 29, 2021

In this blog: What are reverse ATMS? Why were they needed? What are their advantages and use cases?

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Digital Queuing Webinar WhatsApp Queuing

Insights from “WhatsApp Queuing Powers 3Million+ Safer Customer Journeys at Banorte” webinar
By Hakim Faiz on June 29, 2021

Topic Banorte bank branches deployed Wavetec WhatsApp Queuing software to digitally onboard customers in a safe and Covid19 friendly way. They saw meteoric success in effectively...

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