Customer Experience Self Service Kiosk Sim Card

The world we live in today is changing at a hectic pace. Whether you’re travelling for leisure or business, I’m sure most of us can agree that travel is just as much about the journey as...

Customer Experience Self Service Kiosk Sim Card

Telecom operators are in a full-blown battle to gain market share, while facing rapidly declining margins. At the same time, customers in developing markets are warming up to technology;...

Customer Experience Self Service Kiosk Sim Card

Wavetec’s fully integrated telecom self-service solutions allow telcos to rapidly deploy systems that are able to fully automate customer service. Analyzing data from a cross-section of...

Customer Experience Self Service Kiosk

Over the past years, banking and banking delivery is changing. This is particularly true in the case of developing countries such as Pakistan, Mexico, Kenya, etc. As banks improved their...

Customer Experience Self Service Kiosk Sim Card

If you are a frequent traveler, you will most likely relate to this situation: It’s late at night and you’re heading towards the airport, thinking about the high roaming charges and the...

Customer Experience

Analyzing the difference between reality and ‘supposed’ reality is essential for corporate development. According to a recent survey of 362 businesses by Bain & Company, there was an...

Queue Management Customer Experience

Nowadays, mentioning an upcoming trip to the DMV is likely to be met with a look of pity, on par with a looming root canal or wisdom tooth operation. However, unlike an optional trip to...

Customer Experience

The in-store checkout process really frustrates! As the last touchpoint it can taint the whole shopping experience. Research shows that it is a key area of customer dissatisfaction.

Digital Signage

The advent of the digital customer - mobile, connected, and informed - has transformed how the physical outlet needs to present its products and services, and raised expectations on...