The in-store checkout process really frustrates!
As the last touchpoint it can taint the whole shopping experience. Research shows that it is a key area of customer dissatisfaction.
The advent of the digital customer - mobile, connected, and informed - has transformed how the physical outlet needs to present its products and services, and raised expectations on service.
Transform and upgrade your in-store environment at checkouts and cash counters with UNO-Q, a powerful and robust linear queue system, to create a fair customer serving system using ticket-less queues to serve customers.
Classification of the queuing systems is usually governed by variables like phases and channels. They can also be sorted as finite or infinite. However, a unique perspective of queue analysis can be designed to introduce specificity to the waiting lines, which can scrutinize the relationship between congestion and the delay caused by it to introduce effective solutions for queue management.