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Digital Banking Banking

4 Digital Branch Transformation Tips to Improve Millennial Banking
By Ayesha Saleem on April 13, 2022

67% of millennials and 90% of Gen Z are willing to turn to big tech and nonbanks for tech and faster banking services.

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Customer Experience WhatsApp Queuing Banking WhatsApp Appointments

WhatsApp Chatbots Redefining the Banking Industry
By Ayesha Saleem on March 24, 2022

Fostering personal communication helps us connect better in our everyday lives. You feel more associated and valued when you have a private conversation. How about businesses develop a...

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Banking Channels of The Future
By Mansoor Muhammad on March 14, 2022

In this blog: We take a look at current banking industry trends and analyze what the future of financial service delivery will look like and what channels it will be achieved through.

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Banking Retail

CDM Use Cases for Retailers
By Mansoor Muhammad on February 28, 2022

Cash deposit machines or cash in kiosks are freestanding digital kiosks with a large touchscreen that primarily automate cash deposits. A depositor or a teller can deposit money directly...

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Reimagining Consumer Banking with Self Service
By Mansoor Muhammad on February 3, 2022

In this blog: How the pandemic reshaped consumer banking and accelerated the adoption of self service technologies.

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What's a CDM?
By Mansoor Muhammad on December 17, 2021

In this blog: The origin of Cash Deposit Machines Why CDMs were introduced The evolution of CDMs The anatomy of a modern CDM The future of CDMs

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Self-Service Banking

What Banks Can Learn From Netflix
By Mansoor Muhammad on August 26, 2021

In this blog: The secret to Netflix's success How banks can leverage Netflix's strategies to their advantage How other industries can optimize using self service

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Self Service Kiosk Banking

What's a Reverse ATM?
By Mansoor Muhammad on June 29, 2021

In this blog: What are reverse ATMS? Why were they needed? What are their advantages and use cases?

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