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Customer Experience Customer Experience Solutions

Driving the DMV's Customer Experience with Modern Solutions
By Ayesha Saleem on May 17, 2022

This blog highlights the significance of a customer journey management solution which includes data collection through customer feedback, and online appointments, and how it contributed to...

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Customer Experience WhatsApp Queuing Banking WhatsApp Appointments

WhatsApp Chatbots Redefining the Banking Industry
By Ayesha Saleem on March 24, 2022

Fostering personal communication helps us connect better in our everyday lives. You feel more associated and valued when you have a private conversation. How about businesses develop a...

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Customer Experience Holiday season Self-Service

How To Make the Best of your BOPIS Solution
By Hakim Faiz on March 16, 2022

In This Blog  What is BOPIS? What does BOPIS help with? How can you make the most of your BOPIS system?

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Customer Experience Holiday season WhatsApp Queuing

Why is unmanaged foot traffic bad for retail stores?
By Hakim Faiz on December 21, 2021

In This Blog What is foot traffic and how can you attract it? What are the consequences of unmanaged foot traffic for the retail industry? How can you manage traffic to your stores?  

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Customer Experience Holiday season WhatsApp Queuing

Solutions for Holiday Retail Experiences
By Hakim Faiz on December 14, 2021

In This Blog What does holiday shopping look like post-Covid19? How can you best manage retail crowds? Other retail solutions for the holiday season This holiday season, there is an...

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Queue Management Customer Experience Digital Queuing

Queue Management System FAQs
By Hakim Faiz on December 7, 2021

What is Queue Management?  Queue management is the management of your customer's waiting experience, to ultimately improve business. Queue management can also be referred to as customer...

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Digital Signage Customer Experience WhatsApp Queuing

Understanding the Electronic Queue Management System
By Wavetec on December 7, 2021

In This Blog  What is Electronic Queue Management and why is it important? What are the different types? How do they help you?   With the advent of the queue management system, customers...

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Customer Experience Innovation WhatsApp Queuing

One app to service them all, one app to manage them!
By Hakim Faiz on September 8, 2021

The seamless ease of WhatsApp as a messaging platform  WhatsApp is the foremost global messaging application with 2 billion international users. It touts benefits such as being completely...

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Customer Experience Dashboards and Reporting WhatsApp Queuing

Learn how to Manage Queues in Restaurants - Wavetec Blog
By Hakim Faiz on August 29, 2021

In This Blog: What do long queues mean for your restaurant? What factors influence the waiting experience in restaurants? How can the waiting experience be shortened and improved?  

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