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Customer Experience Customer Experience Solutions

Driving the DMV's Customer Experience with Modern Solutions
By Ayesha Saleem on May 17, 2022

This blog highlights the significance of a customer journey management solution which includes data collection through customer feedback, and online appointments, and how it contributed to...

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Service Area Design Digital Signage Customer Experience Solutions

Deploy Digital Signage to take advantage of Marketing Opportunities
By Hakim Faiz on October 27, 2021

In This Blog - What is digital signage? - Where can it be deployed? - What benefits does it afford and how can you make it work for you?

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Self-Service Customer Experience Solutions WhatsApp Appointments

WhatsApp Appointments - the ideation, development and implementation
By Hakim Faiz on August 29, 2021

When Covid19 hit, we all faced restrictions like social distancing, occupancy limits, SOPs, etc. In light of these, it became integral to develop a virtual and remote queuing system that...

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Customer Feedback Innovation Customer Experience Solutions

Revamp Customer Wait Times with Smart Solutions
By Hakim Faiz on July 9, 2021

In This Blog We will discuss: What factors affect the queuing experience? How can the negative impacts of these be mitigated?

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Digital Queuing Customer Experience Solutions Visitor Management

Virtual Queuing Systems FAQs
By Hakim Faiz on June 9, 2021

What is a Virtual Queueing System? A virtual queuing system is one of the most preferred ways for businesses to manage their waiting lines. A virtual queuing system allows customers to...

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Queue Management Digital Queuing Customer Experience Solutions

Waiting in Line is Indeed a Torture
By Wavetec on March 25, 2014

Wherever in the world you go, waiting in line can be one of the least enjoyable parts of your visit. Be it a bank, supermarket, hospital, or any other public area, no one likes to spend...

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