Queue Management Customer Experience

Ten factors to consider to make the right decision PART II In the previous article, we mentioned several considerations to take into account when choosing a queue management solution to...

Customer Experience

Queue Management Customer Experience

Customer Experience

It seems that, when we start reaching the end of the year, time becomes shorter, and so more valuable than usual. Whatever is left from December becomes a countdown of very scarce days and...

Corporate Social Responsibility Queue Management Customer Experience

Those of us who work on technological applications for revamping customers’ dynamics in service areas know that this type of development can make a boring and frustrating experience evolve...

Queue Management Customer Experience

The consulting company E.Life, which specializes in social networks, has carried out some research focused on the number of times the word “queues” or “lines” is seen in tweets in Mexico. A...

Customer Experience Customer Feedback Dashboards and Reporting WhatsApp Queuing

In This Blog: Why are innovation and strategy so important for modern businesses? What are their benefits? Examples of solutions to better help your business strategize and innovate

Customer Experience Self Service Kiosk Digital Queuing

In This Blog The happenings of the retail industry How do you measure retail customer satisfaction? How can you improve customer satisfaction levels?

Customer Experience

Every organization thrives to establish a strong market position among its competitors. For this customer relationship and experience management are essentials. These two concepts lead...