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Customer Feedback Self Service Kiosk WhatsApp Queuing

Adjusting to the New Normal with the help of Queue Management and Self Service solutions
By Hakim Faiz on September 8, 2021

In This Blog Lessons we have learnt a year into the pandemic  How has Covid19 impacted Queue Management? What queuing solutions cater to the New Normal  Additional tips for surviving and...

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Customer Feedback Digital Banking Dashboards and Reporting WhatsApp Queuing

Queue Management for your bank branch. A must or a must?
By Hakim Faiz on August 16, 2021

In This Blog: Is the bank branch still relevant? What queue management solutions work best for banks?  

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Customer Feedback Innovation Customer Experience Solutions

Revamp Customer Wait Times with Smart Solutions
By Hakim Faiz on July 9, 2021

In This Blog We will discuss: What factors affect the queuing experience? How can the negative impacts of these be mitigated?

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Customer Feedback

Opinion Plus helps you discover the true voice of your customer
By Wavetec on July 27, 2015


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Customer Experience Customer Feedback Dashboards and Reporting WhatsApp Queuing

Innovation and Strategy
By Hakim Faiz on August 1, 2013

In This Blog: Why are innovation and strategy so important for modern businesses? What are their benefits? Examples of solutions to better help your business strategize and innovate  

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