67% of millennials and 90% of Gen Z are willing to turn to big tech and nonbanks for tech and faster banking services.
Continue Reading67% of millennials and 90% of Gen Z are willing to turn to big tech and nonbanks for tech and faster banking services.
Continue ReadingCustomer Feedback Digital Banking Dashboards and Reporting WhatsApp Queuing
In This Blog: Is the bank branch still relevant? What queue management solutions work best for banks?
Continue ReadingSelf Service Kiosk Digital Banking
In this blog: The challenges of the manual customer onboarding process, the advantages of digitally onboarding customers via self service kiosks, and much more.
Continue ReadingCustomer Experience Digital Banking Self-Service
Our Focus On series begins with an interview with our Director of the African Region, Zia Siddiqui. He is a longtime observer of banks, a committed queue management technologist, and by our...
Continue ReadingCustomer Experience Digital Banking Dashboards and Reporting
In this blog: - What Spectra offers - Why banks need analysis and reporting tools - A marriage of convenience or fate? Wavetec’s Spectra enterprise software is the crowning glory of our...
Continue ReadingCustomer Experience Self Service Kiosk Digital Banking
In a world where customer experience trumps all, banks have had to evolve their customer experience to keep pace with ever evolving demands. Pakistan, a largely cash economy, recorded an...
Continue ReadingWavetec is a multinational technology company which is driven by innovation and customer care. Over the years, Wavetec has established two main business units that continues to drive its growth, each with an independent R&D, Software Development and Manufacturing Teams.
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