67% of millennials and 90% of Gen Z are willing to turn to big tech and nonbanks for tech and faster banking services.
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67% of millennials and 90% of Gen Z are willing to turn to big tech and nonbanks for tech and faster banking services.
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Customer Feedback Digital Banking Dashboards and Reporting WhatsApp Queuing
In This Blog: Is the bank branch still relevant? What queue management solutions work best for banks?
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Self Service Kiosk Digital Banking
In this blog: The challenges of the manual customer onboarding process, the advantages of digitally onboarding customers via self service kiosks, and much more.
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Customer Experience Digital Banking Self-Service
Our Focus On series begins with an interview with our Director of the African Region, Zia Siddiqui. He is a longtime observer of banks, a committed queue management technologist, and by our...
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Customer Experience Digital Banking Dashboards and Reporting
In this blog: - What Spectra offers - Why banks need analysis and reporting tools - A marriage of convenience or fate? Wavetec’s Spectra enterprise software is the crowning glory of our...
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Customer Experience Self Service Kiosk Digital Banking
In a world where customer experience trumps all, banks have had to evolve their customer experience to keep pace with ever evolving demands. Pakistan, a largely cash economy, recorded an...
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