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Customer Experience Self-Service

How Self Service is Changing Consumer Behavior
By Mansoor Muhammad on July 8, 2021

In this blog: We discuss how self service technologies have conditioned consumers to adopt new habits and behaviors.

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Self-Service

Why Self Service? What are The Benefits?
By Mansoor Muhammad on June 24, 2021

In this blog: Read about the advantages of self service technologies for organizations looking to implement these technologies.

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Queue Management Customer Experience Self-Service Online Appointment Scheduling Software

Is Appointment Scheduling software necessary for Retail Bank Branches?
By Hakim Faiz on June 9, 2021

    In this Blog: What is Appointment Scheduling Software and how does it work? Why is it necessary to deploy in bank branches? What are the expected benefits for consumers, staff,...

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Self-Service

Are Introverts More Likely to Consider Self Service?
By Mansoor Muhammad on June 4, 2021

In this blog: Learn why an introvert is more likely to use self service technology and how businesses can cater to them by implementing self service.

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Customer Experience Self-Service

How Companies Like McDonald's are Leveraging Self Service Technologies
By Mansoor Muhammad on May 27, 2021

In this blog: How McDonald's pioneered the self service movement in the QSR industry and how other industries can learn from their example.

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Self-Service

What is a Self Service Kiosk? Here's All You Need to Know
By Mansoor Muhammad on May 26, 2021

In this blog: Learn all about self service kiosks; how they came to be, what the industry is like today, and all the unique characteristics of self service kiosks.

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Customer Experience Digital Banking Self-Service

Spotlight On In-Branch Banking in Africa
By Hakim Faiz on May 18, 2021

Our Focus On series begins with an interview with our Director of the African Region, Zia Siddiqui. He is a longtime observer of banks, a committed queue management technologist, and by...

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Self-Service

The 4 P’s of Self Service
By Naushervan Beg on April 30, 2021

In this blog: We breakdown and detail what self service means at Azimut with the help of Azimut's 4 P's of of Self Service; Product, Pre-staged Transactions, Personalization and Payments.

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Customer Experience Self-Service

Why Digitize the SIM Card Registration & Sales Process?
By Naushervan Beg on April 27, 2021

In this blog: We discuss the disadvantages and challenges of a manual SIM card sales & registration process and explain how and why self service is the solution to the existing...

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