The Wavetec Blog

By

Stay up to date

Self-Service Customer Experience Solutions WhatsApp Appointments

WhatsApp Appointments - the ideation, development and implementation
By Hakim Faiz on August 29, 2021

When Covid19 hit, we all faced restrictions like social distancing, occupancy limits, SOPs, etc. In light of these, it became integral to develop a virtual and remote queuing system that...

Continue Reading

Self-Service Banking

What Banks Can Learn From Netflix
By Mansoor Muhammad on August 26, 2021

In this blog: The secret to Netflix's success How banks can leverage Netflix's strategies to their advantage How other industries can optimize using self service

Continue Reading

Self-Service

Self Service Accelerates Financial Inclusion
By Mansoor Muhammad on August 17, 2021

In this blog: 

Continue Reading

Queue Management Self-Service Digital Queuing

Prioritizing Patient Satisfaction
By Hakim Faiz on July 30, 2021

In This Blog: Why is patient satisfaction important? How best can it be achieved?  

Continue Reading

Customer Experience Self-Service

How Self Service is Changing Consumer Behavior
By Mansoor Muhammad on July 8, 2021

In this blog: We discuss how self service technologies have conditioned consumers to adopt new habits and behaviors.

Continue Reading

Self-Service

Why Self Service? What are The Benefits?
By Mansoor Muhammad on June 24, 2021

In this blog: Read about the advantages of self service technologies for organizations looking to implement these technologies.

Continue Reading

Queue Management Customer Experience Self-Service Online Appointment Scheduling Software

Is Appointment Scheduling software necessary for Retail Bank Branches?
By Hakim Faiz on June 9, 2021

    In this Blog: What is Appointment Scheduling Software and how does it work? Why is it necessary to deploy in bank branches? What are the expected benefits for consumers, staff,...

Continue Reading

Self-Service

Are Introverts More Likely to Consider Self Service?
By Mansoor Muhammad on June 4, 2021

In this blog: Learn why an introvert is more likely to use self service technology and how businesses can cater to them by implementing self service.

Continue Reading

Customer Experience Self-Service

How Companies Like McDonald's are Leveraging Self Service Technologies
By Mansoor Muhammad on May 27, 2021

In this blog: How McDonald's pioneered the self service movement in the QSR industry and how other industries can learn from their example.

Continue Reading

Submit a Comment

Get latest articles directly in your inbox, stay up to date