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Customer Experience Innovation WhatsApp Queuing

One app to service them all, one app to manage them!
By Hakim Faiz on September 8, 2021

The seamless ease of WhatsApp as a messaging platform  WhatsApp is the foremost global messaging application with 2 billion international users. It touts benefits such as being...

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Customer Feedback Self Service Kiosk WhatsApp Queuing

Adjusting to the New Normal with the help of Queue Management and Self Service solutions
By Hakim Faiz on September 8, 2021

In This Blog Lessons we have learnt a year into the pandemic  How has Covid19 impacted Queue Management? What queuing solutions cater to the New Normal  Additional tips for surviving...

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Customer Experience Dashboards and Reporting WhatsApp Queuing

Learn how to Manage Queues in Restaurants - Wavetec Blog
By Hakim Faiz on August 29, 2021

In This Blog: What do long queues mean for your restaurant? What factors influence the waiting experience in restaurants? How can the waiting experience be shortened and improved?  

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Healthcare Dashboards and Reporting WhatsApp Queuing

Ensure Effective Healthcare with Patient Management solutions
By Hakim Faiz on August 16, 2021

In this blog: What hurdles do healthcare providers face in patient management? How queue management solutions can help in patient management?  

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Customer Feedback Digital Banking Dashboards and Reporting WhatsApp Queuing

Queue Management for your bank branch. A must or a must?
By Hakim Faiz on August 16, 2021

In This Blog: Is the bank branch still relevant? What queue management solutions work best for banks?  

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Customer Experience Dashboards and Reporting WhatsApp Queuing

Apple Store Wait Times; Bane or Boon? - The Wavetec Blog
By Hakim Faiz on July 11, 2021

In This Blog: Why are physical Apple store wait times so long? What has been done to remedy the situation? What more can be done? Apple  Apple is a Cupertino-based technology firm...

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Digital Queuing Webinar WhatsApp Queuing

Insights from “WhatsApp Queuing Powers 3Million+ Safer Customer Journeys at Banorte” webinar
By Hakim Faiz on June 29, 2021

Topic Banorte bank branches deployed Wavetec WhatsApp Queuing software to digitally onboard customers in a safe and Covid19 friendly way. They saw meteoric success in effectively...

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Customer Experience Customer Feedback Dashboards and Reporting WhatsApp Queuing

Innovation and Strategy
By Hakim Faiz on August 1, 2013

In This Blog: Why are innovation and strategy so important for modern businesses? What are their benefits? Examples of solutions to better help your business strategize and innovate  

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