In this blog: We study WhatsApp, its success and future potential as a platform for sales & marketing.

Queue Management

In this blog: We take a look at Wavetec's Lobby Leader queue management software, its features and how they contribute to a better user journey and

Service Area Design Queue Management

In this blog: Learn how the public sector is catching up to provide a digitally integrated experience for its users.

DMV

In this blog: We explore some practices that can help you save hours of time on your next visit to your local DMV.

Customer Experience Self-Service

In this blog: How McDonald's pioneered the self service movement in the QSR industry and how other industries can learn from their example.

Banking

In this blog: The origin of Cash Deposit Machines Why CDMs were introduced The evolution of CDMs The anatomy of a modern CDM The future of CDMs

Self Service Kiosk

In this blog: We take a look at some of the most prominent self service kiosks and how they're helping businesses improve service delivery.

Self Service Kiosk Banking

In this blog: What are reverse ATMS? Why were they needed? What are their advantages and use cases?

WhatsApp

In this blog: Let's take a look at how WhatsApp has upset traditional marketing channels and why its been so successful in doing so.