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Mansoor Muhammad

Mansoor is a member of the Azimut marketing team and specializes in digital content. When he's not writing about self service, Mansoor spends his time brewing coffee or cycling.
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All Posts from Mansoor Muhammad

Queue Management

Lobby Leader: Queue Management Software for Better Customer Journeys
By Mansoor Muhammad on December 1, 2022

In this blog: We take a look at Wavetec's Lobby Leader queue management software, its features and how they contribute to a better user journey and

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Service Area Design Queue Management

Digitizing Public Services
By Mansoor Muhammad on November 29, 2022

In this blog: Learn how the public sector is catching up to provide a digitally integrated experience for its users.

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DMV

DMV Hacks: Tips & Tricks to Upgrade Your DMV Experience
By Mansoor Muhammad on November 28, 2022

In this blog: We explore some practices that can help you save hours of time on your next visit to your local DMV.

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Customer Experience Self-Service

How McDonald's is Leveraging Self Service Technologies
By Mansoor Muhammad on October 26, 2022

In this blog: How McDonald's pioneered the self service movement in the QSR industry and how other industries can learn from their example.

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Banking

What's a CDM?
By Mansoor Muhammad on October 25, 2022

In this blog: The origin of Cash Deposit Machines Why CDMs were introduced The evolution of CDMs The anatomy of a modern CDM The future of CDMs

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Self Service Kiosk

5 Popular Types of Self Service Kiosks
By Mansoor Muhammad on October 4, 2022

In this blog: We take a look at some of the most prominent self service kiosks and how they're helping businesses improve service delivery.

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Self Service Kiosk Banking

What's a Reverse ATM?
By Mansoor Muhammad on October 4, 2022

In this blog: What are reverse ATMS? Why were they needed? What are their advantages and use cases?

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WhatsApp

Why Choose WhatsApp Marketing?
By Mansoor Muhammad on September 28, 2022

In this blog: Let's take a look at how WhatsApp has upset traditional marketing channels and why its been so successful in doing so.

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Mobile Money

Self Service and Mobile Money
By Mansoor Muhammad on September 27, 2022

In this blog: We explore the growing landscape of mobile money, its problems and how these problems can be addressed.

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