Customer Experience

In this blog, we will discuss the impact of the queue management system in improving the customer journey while analyzing the role of business intelligence in reviewing data analytics of...

Digital Signage

The advent of the digital customer - mobile, connected, and informed - has transformed how the physical outlet needs to present its products and services, and raised expectations of service.

Digital Signage

Before the advent of the Internet, the main part of the customer’s purchase decision process was carried out in-store, resulting in a tried and tested store layout, communication...

Digital Signage

Online shopping has raised the expectations for speed, ease, choice, relevancy, and personalization. Today’s shoppers are more demanding - connected, impatient, in control – and expect more.

Digital Signage Customer Experience

Shoppers are bringing physical and digital retail formats together. They want the advantages of physical stores, such as face-to-face interaction with store personnel, products available...