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As a global leader in delivering customer experiences solutions to transform customer journey, Wavetec provides a diverse portfolio of solutions from queue management systems, to digital signage, customer feedback systems, service area design and financial displays.
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All Posts from Wavetec

Customer Experience

How is it possible to offer memorable experiences to customers?
By Wavetec on February 15, 2015

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Corporate Social Responsibility Queue Management

The Factor Changing Public Sector
By Wavetec on January 22, 2015

We can all talk about frustrating experiences at a public office: disorientation, lack of information, and long waits describe the uncomfortable situations citizens have gone through in...

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Queue Management

Rethinking the Customer Experience at Airports
By Wavetec on January 8, 2015

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Customer Experience

Retail: End of the Year and Beginning of the Year
By Wavetec on January 1, 2015

It seems that, when we start reaching the end of the year, time becomes shorter, and so more valuable than usual. Whatever is left from December becomes a countdown of very scarce days...

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Corporate Social Responsibility Queue Management Customer Experience

Technology for Tripling Health Centres Efficiency
By Wavetec on October 20, 2014

Those of us who work on technological applications for revamping customers’ dynamics at service areas know that this type of developments can make a boring and frustrating experience...

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Queue Management Customer Experience

Mobile Queue, We Don’t- Join the Revolution
By Wavetec on October 20, 2014

The consulting company E.Life, which specializes in social networks, has carried out some research focused on the number of times the word “queues” or “lines” is seen in tweets in Mexico.

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LED Displays

Evolution and diversification of LED displays application in the stock exchanges
By Wavetec on April 7, 2014

From the blackboard to the LED solutions in stock exchanges It was the second half of the XIX century, the world’s stock exchanges still needed a person to grab a piece of chalk, get up...

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Waiting in Line is Indeed a Torture
By Wavetec on March 25, 2014

Wherever in the world you go, waiting in line can be one of the least enjoyable parts of your visit. Be it bank, supermarkets, hospitals or any other public area, no one likes to spend...

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Is your Organization Multi-Channel or Omni-Channel?
By Wavetec on March 10, 2014

  Speaking of 30 or 40 years is extremely significant in the life span of any person, but this does not apply as significantly when we deal with the life span of an organization,...

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