Queue Management Customer Experience

How often do people adhere to the smaller queue? How frequently do people defer their grocery shopping to fewer traffic days? How often do people visit hospitals early in the morning?...

Queue Management Customer Experience

Every day, millions of customers wait in line, from driving to work to checking out at a retail store. The true reality about waiting in lines- is pervasive and unavoidable! Given the...

Customer Feedback

Customer Experience

Corporate Social Responsibility Queue Management

We can all talk about frustrating experiences at a public office: disorientation, lack of information, and long waits describe the uncomfortable situations citizens have gone through in...

Queue Management Customer Experience

Customer Experience

It seems that, when we start reaching the end of the year, time becomes shorter, and so more valuable than usual. Whatever is left from December becomes a countdown of very scarce days and...

Corporate Social Responsibility Queue Management Customer Experience

Those of us who work on technological applications for revamping customers’ dynamics in service areas know that this type of development can make a boring and frustrating experience evolve...

Queue Management Customer Experience

The consulting company E.Life, which specializes in social networks, has carried out some research focused on the number of times the word “queues” or “lines” is seen in tweets in Mexico. A...