Wavetec Blog

About Wavetec Blog

Wavetec is a global leader in transforming customer experience and journey by offering technological solutions. Our corporate bloggers combines customer experience thought leadership helping companies embed technological solutions to build/improve critical competencies such as customer flow, customer engagement, customer-centricity and onmi-channel experience.  

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Wavetec

Wavetec
As a global leader in delivering customer experiences solutions to transform customer journey, Wavetec provides a diverse portfolio of solutions from queue management systems, to digital signage, customer feedback systems, service area design and financial displays.

Recent Posts

Buy SIM cards using self-service kiosks at stores and other convenient locations.

[fa icon="calendar'] Jun 11, 2019 5:38:30 PM / by Wavetec posted in Customer Experience, Self Service Kiosk, Sim Card

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If you are a frequent traveler, you will most likely relate to this situation: It’s late at night and you’re heading towards the airport, thinking about the high roaming charges and the possibility that you won’t be able to catch any signals at all. Before you even begin to call a cab to take you to the hotel, you will find yourself in urgent need of a network connection. Hence, the first step along your way is to get yourself a SIM card.

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Virtualizing the Waiting Line Queuing System through Mobile-Q

[fa icon="calendar'] May 26, 2016 4:47:37 PM / by Wavetec posted in Queue Management, Customer Experience

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How often do people adhere to the smaller queue? How frequently do people defer their grocery shopping to less traffic days? How often do people visit hospitals early in the morning? Waiting in lines is a torture! Explore the Anatomy of Waiting Lines here.

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Anatomy of Waiting Lines

[fa icon="calendar'] Sep 8, 2015 10:37:00 AM / by Wavetec

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Every day, millions of customers wait in line, from driving to work to checking out at a retail store. True reality about waiting lines- pervasive and unavoidable! Given the dynamism of business and competition today, a waiting customer is potentially a lost customer.

The following infographic takes you through the anatomy of queues, how customers perceive and react to queues, and how you can deal with them efficiently to deliver optimum customer experiences.

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Opinion Plus helps you discover the true voice of your customer

[fa icon="calendar'] Jul 27, 2015 2:58:00 PM / by Wavetec posted in Customer Feedback

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How is it possible to offer memorable experiences to customers?

[fa icon="calendar'] Feb 15, 2015 3:24:00 PM / by Wavetec posted in Customer Experience

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