The Wavetec Blog

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As a global leader in delivering customer experiences solutions to transform customer journey, Wavetec provides a diverse portfolio of solutions from queue management systems, to digital signage, customer feedback systems, service area design and financial displays.
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All Posts from Wavetec

Customer Experience Self Service Kiosk

Optimising Conversion in Self-Service Kiosks
By Wavetec on September 5, 2019

One of the things that comes up early in our engagement with businesses deploying self-service kiosks is the requirement to ensure that their customers can complete transactions quickly....

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Customer Experience Self Service Kiosk Digital Banking

Self-Service Kiosks – A Catalyst to Digital Banking Adoption
By Wavetec on August 28, 2019

In a world where customer experience trumps all, banks have had to evolve their customer experience to keep pace with ever evolving demands. Pakistan, a largely cash economy, recorded an...

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Customer Experience Self Service Kiosk Sim Card

The Best Locations for Telecom Customer Acquisition
By Wavetec on August 7, 2019

Telecom operators are in a full-blown battle to gain market share, while facing rapidly declining margins. At the same time, customers in developing markets are warming up to technology;...

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Customer Experience Self Service Kiosk Sim Card

Go where your customers are: data from self service deployments
By Wavetec on June 26, 2019

Wavetec’s fully integrated telecom self-service solutions allow telcos to rapidly deploy systems that are able to fully automate customer service. Analyzing data from a cross-section of...

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Customer Experience Self Service Kiosk

Changing the horizons of banking transactions from conventional operations to digitalized functions
By Wavetec on June 20, 2019

Over the past years, banking and banking delivery is changing. This is particularly true in the case of developing countries such as Pakistan, Mexico, Kenya, etc. As banks improved their...

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Customer Experience Self Service Kiosk Sim Card

Buy SIM cards using self-service kiosks at stores and other convenient locations.
By Wavetec on June 11, 2019

If you are a frequent traveler, you will most likely relate to this situation: It’s late at night and you’re heading towards the airport, thinking about the high roaming charges and the...

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Queue Management Customer Experience

Virtualizing the Waiting Line Queuing System through Mobile-Q
By Wavetec on May 26, 2016

How often do people adhere to the smaller queue? How frequently do people defer their grocery shopping to less traffic days? How often do people visit hospitals early in the morning?...

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Anatomy of Waiting Lines
By Wavetec on September 8, 2015

  Every day, millions of customers wait in line, from driving to work to checking out at a retail store. True reality about waiting lines- pervasive and unavoidable! Given the dynamism...

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Customer Feedback

Opinion Plus helps you discover the true voice of your customer
By Wavetec on July 27, 2015

 

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