Queue Management

Today, the major challenge companies face is long queues and undefined waiting times causing frustration and anxiety. This problem affects the customer feedback but also the agents, which...

Corporate Social Responsibility

No longer is the term ‘Corporate Social Responsibility’ a peculiar term amongst businesses. Corporate social responsibility is about the amalgamation of social, economic, and environmental...

Nowadays it is not enough to offer quality products or services. The increasing competition, customer demands, and continuous competitive pricing have altered the Telecom Industry globally....

Rush at airports changed in the mob which creates security aggravations and also a delinquent for the airport staff. Airlines spend an implausible amount on marketing and advertising to...

Businesses not only need to manage their customer flow but also want a reporting system that helps in improvising overall operations and workflows. Businesses across the industries use ...

New systems are seldom deployed in the vacuum of isolation. Most of the time, it’s about seamlessly integrating new systems into conventional systems. System integration involves...

Digital Signage

Have you ever noticed the swapping content on these vibrant displays on streets, retail stores, healthcare, or banks..? This is the new digital technology known as digital signage solution...

Individuals love to give feedback and advice. This applies to business as much as anywhere else in personal life. Customer feedback is a process of obtaining real-time feedback from the...