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Digital Signage Queue Management Customer Experience appointment

Retail revival? How best to alleviate holiday season queues, and improve customer experience
By Leandro Blank on October 27, 2020

Negative racial connotations make for inauspicious beginnings, and so I believe we ought to proceed with a change of name. Facelift Fridays is what we shall call him, and suit him it will. ...

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Queue Management Customer Experience appointment

The government vs Covid-19 ROUND TWO - is technology the secret behind shorter wait times?
By Leandro Blank on October 12, 2020

Fool me twice, shame on me! Human beings are social creatures at our best, and it is proving difficult for governments to assure citizens that all of these measures are a continued...

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Queue Management Customer Experience

8 Characteristics To Look For In A Solution Provider When Planning to Purchase a Queue Management System
By Tobias Bessone on August 17, 2020

The ongoing Covid-19 pandemic has truly transformed how businesses now operate, not only due to limits on occupancy but also due to the need for greater social distancing.

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Queue Management Customer Experience

Queuing Strategies for shopping safely in markets during COVID-19 Pandemic
By Leandro Blank on May 13, 2020

The Global retail E-commerce Market is set to cross 4.2 Trillion Dollars in 2020 and will continue to steadily grow over the next few years due to various factors such as simpler user...

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Customer Experience Self Service Kiosk

Coronavirus and Cash: Banks Should Adopt Digital Solutions
By Naushervan Beg on March 25, 2020

In a world where we are suddenly in the throws of all being more than a little aware of the germs surrounding us, handling cash, both banknotes and coins can be a dilemma. Digital-payment...

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Customer Experience Self Service Kiosk

Optimising Conversion in Self-Service Kiosks
By Wavetec on September 5, 2019

One of the things that comes up early in our engagement with businesses deploying self-service kiosks is the requirement to ensure that their customers can complete transactions quickly....

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Customer Experience Self Service Kiosk Digital Banking

Self-Service Kiosks – A Catalyst to Digital Banking Adoption
By Wavetec on August 28, 2019

In a world where customer experience trumps all, banks have had to evolve their customer experience to keep pace with ever evolving demands. Pakistan, a largely cash economy, recorded an...

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Customer Experience Self Service Kiosk Sim Card

Go where your customers are: data from self service deployments
By Wavetec on June 26, 2019

Wavetec’s fully integrated telecom self-service solutions allow telcos to rapidly deploy systems that are able to fully automate customer service. Analyzing data from a cross-section of our...

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Customer Experience Self Service Kiosk

Changing the horizons of banking transactions from conventional operations to digitalized functions
By Wavetec on June 20, 2019

Over the past years, banking and banking delivery is changing. This is particularly true in the case of developing countries such as Pakistan, Mexico, Kenya, etc. As banks improved their...

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