Wavetec’s Donatello Linea are innovatively designed Digital Merchandising Displays that provide businesses with a splendid avenue to target customers with promotional messages and engage...

Managing Queues is a science. You have to understand how customers perceive queues to be able to manage them smoothly. With increasing pressures on time, customers are becoming wary of...

Every day, millions of customers wait in line, from driving to work to checking out at a retail store. The true reality about waiting for lines- pervasive and unavoidable! Given the...

Queue Management Customer Experience

Every day, millions of customers wait in line, from driving to work to checking out at a retail store. The true reality about waiting in lines- is pervasive and unavoidable! Given the...

Standing and waiting to be served is no longer an option for today’s fast-paced customer. Numerous service centers and environments are transforming their customer experience by adopting a...

Service Area Design

Steve Jobs, is an icon who achieved worldwide recognition due to his focus on design which is visible in Apple’s brand identity and the company’s high level of sophistication in its product...

Customer Feedback

Queue Management Customer Experience

Ten factors to consider to make the right decisionPART I Embracing innovation is a strategic decision that requires the consideration of important factors so that the selected...

Queue Management Customer Experience

Ten factors to consider to make the right decision PART II In the previous article, we mentioned several considerations to take into account when choosing a queue management solution to...