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Customer Experience Self Service Kiosk Sim Card

Buy SIM cards using self-service kiosks at stores and other convenient locations.
By Wavetec on June 11, 2019

If you are a frequent traveler, you will most likely relate to this situation: It’s late at night, and you’re heading towards the airport, thinking about the high roaming charges and the...

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Customer Experience

Filling up the Customer Service Delivery Gap
By Salman Arif on April 5, 2017

Analyzing the difference between reality and ‘supposed’ reality is essential for corporate development. According to a recent survey of 362 businesses by Bain & Company, there was an...

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Queue Management Customer Experience

Looking Outwards For an Answer to DMV Overload?
By Tobias Bessone on October 24, 2016

Nowadays, mentioning an upcoming trip to the DMV is likely to be met with a look of pity, on par with a looming root canal or wisdom tooth operation. However, unlike an optional trip to the...

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Customer Experience

Optimize Customer Journey In-Store with Queuing Solutions
By Jim Shields on September 29, 2016

In this blog, we will discuss the impact of the queue management system in improving the customer journey while analyzing the role of business intelligence in reviewing data analytics of...

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Digital Signage

Helping the Physical Store Fight Back Against Online Shopping with Digital Signage Technologies
By Jim Shields on August 17, 2016

The advent of the digital customer - mobile, connected, and informed - has transformed how the physical outlet needs to present its products and services, and raised expectations of service.

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Queue Management

Reform service areas with UNO-Q, an advanced Linear Queuing System
By Tobias Bessone on August 12, 2016

Transform and upgrade your in-store environment at checkouts and cash counters with UNO-Q, a powerful androbust linear queue system, to create a fair customer serving system using...

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Queue Management

What motivates to structure relentless waiting lines?
By Salman Arif on August 10, 2016

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Queue Management

Emerging Classifications of the Queuing System
By Salman Arif on June 13, 2016

Classification of the queuing systems is usually governed by variables like phases and channels. They can also be sorted as finite or infinite. However, a unique perspective of queue...

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Queue Management Customer Experience

Should the Fauna Queuing System inspire Humans?
By Salman Arif on June 1, 2016

Homo sapiens are undoubtedly the most civilized species on the planet. However, we’ve got some tough competition when we set queue management as the parameter.

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