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Digital Signage Customer Experience

Is your Digital Signage Technology Relevant to Today’s Shopping Trip?
By Jim Shields on March 28, 2016

Shoppers are bringing physical and digital retail formats together. They want the advantages of physical stores, such as face-to-face interaction with store personnel, products available...

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Customer Experience

Jim Shields joins Wavetec blogs as Industry Contributor
By Tobias Bessone on March 25, 2016

We proudly welcome Jim Shields as an Industry Contributor to our Blog. With a vast experience of working with entities in the retail sector, Jim has gained a comprehensive understanding...

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Digital Signage

Orchestrate brilliant customer experiences with Donatello Vertica
By Leandro Blank on December 28, 2015

Wavetec’s free standing signage solution – Donatello Vertica is an all-in-one 40” display with a slim design for a multitude of indoor and semi-outdoor environments. Designed to deliver...

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LED Displays Digital Signage Customer Experience

Digital Signage: A Powerful Tool of Internal Communication
By Leandro Blank on December 4, 2015

 One of the most paramount importance within any business agenda has to do with internal talent management and support. Fluent, useful and enriching communication among co-workers is one...

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How to empower your service areas with Donatello Linea
By Leandro Blank on November 3, 2015

Wavetec’s Donatello Linea are innovatively designed Digital Merchandising Displays that provide businesses with a splendid avenue to target customers with promotional messages and engage...

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Psychology of Queues
By Tobias Bessone on September 29, 2015

Managing Queues is a science. You have to understand how customers perceive queues to be able to manage them smoothly. With increasing pressures on time, customers are becoming wary of...

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Anatomy of Waiting 101
By Tobias Bessone on September 10, 2015

Every day, millions of customers wait in line, from driving to work to checking out at a retail store. True reality about waiting lines- pervasive and unavoidable! Given the dynamism of...

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Anatomy of Waiting Lines
By Wavetec on September 8, 2015

  Every day, millions of customers wait in line, from driving to work to checking out at a retail store. True reality about waiting lines- pervasive and unavoidable! Given the dynamism...

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Considerations on choosing the right queuing system
By Tobias Bessone on September 4, 2015

Standing and waiting to be served is no longer an option for today’s fast paced customer. Numerous service centers and environments are transforming their customer experience by adopting...

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