Queue Management

  Classification of the queuing systems is usually governed by variables like phases and channels. They can also be sorted as finite or infinite. However, a unique perspective of queue...

Queue Management Customer Experience

Homo sapiens are undoubtedly the most civilized species on the planet. However, we’ve got some tough competition when we set queue management as the parameter.

Queue Management Customer Experience

How often do people adhere to the smaller queue? How frequently do people defer their grocery shopping to less traffic days? How often do people visit hospitals early in the morning?...

Digital Signage

Before the advent of the Internet, the main part of the customer’s purchase decision process was carried out in-store, resulting in a tried and tested store layout, communication...

Digital Signage

Online shopping has raised the expectations for speed, ease, choice, relevancy and personalization. Today’s shoppers are more demanding - connected, impatient, in control – and expect...

Queue Management Customer Experience

Globally, disability discrimination lawsuits against private and government organizations are on the rise - even though many may seem irrelevant or without merit, companies still have to...

Customer Experience

In mid-2015, Emirate passed a law to promote and protect people with disabilities; however businesses and government institutions at large have shown little or no enthusiasm. According...

Digital Signage Customer Experience

Shoppers are bringing physical and digital retail formats together. They want the advantages of physical stores, such as face-to-face interaction with store personnel, products available...

Customer Experience

We proudly welcome Jim Shields as an Industry Contributor to our Blog. With a vast experience of working with entities in the retail sector, Jim has gained a comprehensive understanding...