Customer Experience Self Service Kiosk Sim Card

Telecom operators are in a full-blown battle to gain market share while facing rapidly declining margins. At the same time, customers in developing markets are warming up to technology;...

Customer Experience Self Service Kiosk Sim Card

The world we live in today is changing at a hectic pace. Whether you’re travelling for leisure or business, I’m sure most of us can agree that travel is just as much about the journey as...

As the convenience of the plastic card grows, hard cash is less appealing to consumers worldwide. Findings from the 2015 Diary of Consumer Payment Choice show that only 26% of consumers...

appointment Online Appointment Scheduling Software WhatsApp Queuing

In this blog, we will talk about how organizations can take benefit from online appointment and scheduling systems and manage walk-in customers with queuing solutions.

Queue Management Visitor Management

This blog highlights the benefits of a lobby management system for an organization and its contribution to improving customer service.

Banking

In this blog: We take a look at how consumer sentiment has changed around cash automation and how the banking industry is adapting to accommodate more customers via various channels.

Customer Experience Customer Experience Solutions

This blog highlights the significance of a customer journey management solution which includes data collection through customer feedback, and online appointments, and how it contributed to...

Self-Service Virtual Queuing

In 2020, approximately 50% of the adults in the U.K. reported being highly dissatisfied at airports because of long queues. It wouldn't be wrong if I say, the whole airport experience is...

Customer Experience WhatsApp Queuing Banking WhatsApp Appointments

Fostering personal communication helps us connect better in our everyday lives. You feel more associated and valued when you have a private conversation. How about businesses develop a...