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Self-Service Customer Experience Solutions WhatsApp Appointments

WhatsApp Appointments - the ideation, development and implementation
By Hakim Faiz on August 29, 2021

When Covid19 hit, we all faced restrictions like social distancing, occupancy limits, SOPs, etc. In light of these, it became integral to develop a virtual and remote queuing system that...

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Customer Experience Dashboards and Reporting WhatsApp Queuing

Learn how to Manage Queues in Restaurants - Wavetec Blog
By Hakim Faiz on August 29, 2021

In This Blog: What do long queues mean for your restaurant? What factors influence the waiting experience in restaurants? How can the waiting experience be shortened and improved?  

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Self-Service Banking

What Banks Can Learn From Netflix
By Mansoor Muhammad on August 26, 2021

In this blog: The secret to Netflix's success How banks can leverage Netflix's strategies to their advantage How other industries can optimize using self service

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Customer Experience

What Is KYC And Why Is It Important?
By Wavetec on August 20, 2021

In this blog: Understanding KYC and its purpose The KYC process Compliance & automation

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Self-Service

Self Service Accelerates Financial Inclusion
By Mansoor Muhammad on August 17, 2021

In this blog: 

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Healthcare Dashboards and Reporting WhatsApp Queuing

Ensure Effective Healthcare with Patient Management solutions
By Hakim Faiz on August 16, 2021

In this blog: What hurdles do healthcare providers face in patient management? How queue management solutions can help in patient management?  

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Customer Feedback Digital Banking Dashboards and Reporting WhatsApp Queuing

Queue Management for your bank branch. A must or a must?
By Hakim Faiz on August 16, 2021

In This Blog: Is the bank branch still relevant? What queue management solutions work best for banks?  

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Queue Management Self-Service Digital Queuing

Prioritizing Patient Satisfaction
By Hakim Faiz on July 30, 2021

In This Blog: Why is patient satisfaction important? How best can it be achieved?  

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Customer Experience Dashboards and Reporting WhatsApp Queuing

Apple Store Wait Times; Bane or Boon? - The Wavetec Blog
By Hakim Faiz on July 11, 2021

In This Blog: Why are physical Apple store wait times so long? What has been done to remedy the situation? What more can be done? Apple  Apple is a Cupertino-based technology firm...

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