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Customer Experience Self Service Kiosk Sim Card

Go where your customers are: data from self service deployments
By Wavetec on June 26, 2019

Wavetec’s fully integrated telecom self-service solutions allow telcos to rapidly deploy systems that are able to fully automate customer service. Analyzing data from a cross-section of...

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Customer Experience Self Service Kiosk

Changing the horizons of banking transactions from conventional operations to digitalized functions
By Wavetec on June 20, 2019

Over the past years, banking and banking delivery is changing. This is particularly true in the case of developing countries such as Pakistan, Mexico, Kenya, etc. As banks improved their...

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Customer Experience Self Service Kiosk Sim Card

Buy SIM cards using self-service kiosks at stores and other convenient locations.
By Wavetec on June 11, 2019

If you are a frequent traveler, you will most likely relate to this situation: It’s late at night and you’re heading towards the airport, thinking about the high roaming charges and the...

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Customer Experience

Filling up the Customer Service Delivery Gap
By Salman Arif on April 5, 2017

Analyzing the difference between reality and ‘supposed’ reality is essential for corporate development. According to a recent survey of 362 businesses by Bain & Company, there was an...

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Queue Management Customer Experience

Looking Outwards for an Answer to DMV Overload? New Tech Reshaping Customer Experience
By Tobias Bessone on October 24, 2016

Nowadays, mentioning an upcoming trip to the DMV is likely to be met with a look of pity, on par with a looming root canal or wisdom tooth operation. However, unlike an optional trip to...

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Customer Experience

Easing in-store Customer Journey with Queuing Solutions
By Jim Shields on September 29, 2016

The in-store checkout process really frustrates! As the last touchpoint it can taint the whole shopping experience. Research shows that it is a key area of customer dissatisfaction.

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Digital Signage

Helping the Physical Store Fight Back Against Online Shopping with Digital Signage Technologies
By Jim Shields on August 17, 2016

The advent of the digital customer - mobile, connected, and informed - has transformed how the physical outlet needs to present its products and services, and raised expectations on...

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Queue Management

Reform service areas with UNO-Q, an advanced Linear Queuing System
By Tobias Bessone on August 12, 2016

Transform and upgrade your in-store environment at checkouts and cash counters with UNO-Q,  a powerful and robust linear queue system, to create a fair customer serving system using...

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Queue Management

What motivates to structure relentless waiting lines?
By Salman Arif on August 10, 2016

 

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