Queue Management Customer Experience

Nowadays, mentioning an upcoming trip to the DMV is likely to be met with a look of pity, on par with a looming root canal or wisdom tooth operation. However, unlike an optional trip to...

Customer Experience

The in-store checkout process really frustrates! As the last touchpoint it can taint the whole shopping experience. Research shows that it is a key area of customer dissatisfaction.

Digital Signage

The advent of the digital customer - mobile, connected, and informed - has transformed how the physical outlet needs to present its products and services, and raised expectations on...

Queue Management

Transform and upgrade your in-store environment at checkouts and cash counters with UNO-Q,  a powerful and robust linear queue system, to create a fair customer serving system using...

Queue Management

Queue Management

  Classification of the queuing systems is usually governed by variables like phases and channels. They can also be sorted as finite or infinite. However, a unique perspective of queue...

Queue Management Customer Experience

Homo sapiens are undoubtedly the most civilized species on the planet. However, we’ve got some tough competition when we set queue management as the parameter.

Queue Management Customer Experience

How often do people adhere to the smaller queue? How frequently do people defer their grocery shopping to less traffic days? How often do people visit hospitals early in the morning?...

Digital Signage

Before the advent of the Internet, the main part of the customer’s purchase decision process was carried out in-store, resulting in a tried and tested store layout, communication...