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Queue Management Customer Experience

Looking Outwards for an Answer to DMV Overload? New Tech Reshaping Customer Experience
By Tobias Bessone on October 24, 2016

Nowadays, mentioning an upcoming trip to the DMV is likely to be met with a look of pity, on par with a looming root canal or wisdom tooth operation. However, unlike an optional trip to...

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Customer Experience

Easing in-store Customer Journey with Queuing Solutions
By Jim Shields on September 29, 2016

The in-store checkout process really frustrates! As the last touchpoint it can taint the whole shopping experience. Research shows that it is a key area of customer dissatisfaction.

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Digital Signage

Helping the Physical Store Fight Back Against Online Shopping with Digital Signage Technologies
By Jim Shields on August 17, 2016

The advent of the digital customer - mobile, connected, and informed - has transformed how the physical outlet needs to present its products and services, and raised expectations on...

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Queue Management

Reform service areas with UNO-Q, an advanced Linear Queuing System
By Tobias Bessone on August 12, 2016

Transform and upgrade your in-store environment at checkouts and cash counters with UNO-Q,  a powerful and robust linear queue system, to create a fair customer serving system using...

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Queue Management

What motivates to structure relentless waiting lines?
By Salman Arif on August 10, 2016

 

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Queue Management

Emerging Classifications of the Queuing System
By Salman Arif on June 13, 2016

  Classification of the queuing systems is usually governed by variables like phases and channels. They can also be sorted as finite or infinite. However, a unique perspective of queue...

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Queue Management Customer Experience

Should the Fauna Queuing System inspire Humans?
By Salman Arif on June 1, 2016

Homo sapiens are undoubtedly the most civilized species on the planet. However, we’ve got some tough competition when we set queue management as the parameter.

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Queue Management Customer Experience

Virtualizing the Waiting Line Queuing System through Mobile-Q
By Wavetec on May 26, 2016

How often do people adhere to the smaller queue? How frequently do people defer their grocery shopping to less traffic days? How often do people visit hospitals early in the morning?...

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Digital Signage

Transform your In-store Journeys with Retail Digital Signage
By Jim Shields on May 19, 2016

Before the advent of the Internet, the main part of the customer’s purchase decision process was carried out in-store, resulting in a tried and tested store layout, communication...

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