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Go Cashless

Cashless Societies are Inevitable
By Mansoor Muhammad on October 7, 2021

In this blog: What is a cashless society? Covid-19's impact on non-cash payments What factors are contributing towards a cash-free future

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Go Cashless

How to Go Cashless Without Alienating Cash Customers
By Mansoor Muhammad on September 13, 2021

In this blog: The benefits of going cashless How to facilitate unbanked/underbanked and cash customers How Reverse ATMs fit into the equation

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Customer Experience Innovation WhatsApp Queuing

One app to service them all, one app to manage them!
By Hakim Faiz on September 8, 2021

The seamless ease of WhatsApp as a messaging platform  WhatsApp is the foremost global messaging application with 2 billion international users. It touts benefits such as being completely...

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Customer Feedback Self Service Kiosk WhatsApp Queuing

Adjusting to the New Normal with the help of Queue Management and Self Service solutions
By Hakim Faiz on September 8, 2021

In This Blog Lessons we have learnt a year into the pandemic  How has Covid19 impacted Queue Management? What queuing solutions cater to the New Normal  Additional tips for surviving and...

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Go Cashless How To

How to: Use a Reverse ATM at Rogers Centre
By Mansoor Muhammad on September 7, 2021

Chances are, you're here because you heard your home stadium has gone cashless and you have no idea how you're going to buy nachos or a team jersey at the next MLB game. Well, we can assure...

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Self-Service Customer Experience Solutions WhatsApp Appointments

WhatsApp Appointments - the ideation, development and implementation
By Hakim Faiz on August 29, 2021

When Covid19 hit, we all faced restrictions like social distancing, occupancy limits, SOPs, etc. In light of these, it became integral to develop a virtual and remote queuing system that...

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Customer Experience Dashboards and Reporting WhatsApp Queuing

Learn how to Manage Queues in Restaurants - Wavetec Blog
By Hakim Faiz on August 29, 2021

In This Blog: What do long queues mean for your restaurant? What factors influence the waiting experience in restaurants? How can the waiting experience be shortened and improved?  

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Self-Service Banking

What Banks Can Learn From Netflix
By Mansoor Muhammad on August 26, 2021

In this blog: The secret to Netflix's success How banks can leverage Netflix's strategies to their advantage How other industries can optimize using self service

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Customer Experience

What Is KYC And Why Is It Important?
By Wavetec on August 20, 2021

In this blog: Understanding KYC and its purpose The KYC process Compliance & automation

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