Customer Experience Second Wave QR codes

In this blog: What is a QR code? What are the benefits of its use? How accessible is it? Its uses by purpose, age demographic and industry Its complementary nature with queue management...

Queue Management Self-Service Second Wave

In this blog: The hurdles in place for the re-openings of traditional forms of mass entertainment  Museums - relevancy in the digital age and the benefits

Digital Signage Queue Management Customer Experience appointment

Negative racial connotations make for inauspicious beginnings, and so I believe we ought to proceed with a change of name. Facelift Fridays is what we shall call him, and suit him it...

Queue Management Customer Experience appointment

Fool me twice, shame on me! Human beings are social creatures at our best, and it is proving difficult for governments to assure citizens that all of these measures are a continued...

Queue Management Customer Experience

The ongoing Covid-19 pandemic has truly transformed how businesses now operate, not only due to limits on occupancy but also due to the need for greater social distancing.

Queue Management Customer Experience

The Global retail E-commerce Market is set to cross 4.2 Trillion Dollars in 2020 and will continue to steadily grow over the next few years due to various factors such as simpler user...

Customer Experience Self Service Kiosk

In a world where we are suddenly in the throws of all being more than a little aware of the germs  surrounding us, handling cash, both banknotes and coins can be a dilemma....

Customer Experience Self Service Kiosk

One of the things that comes up early in our engagement with businesses deploying self-service kiosks is the requirement to ensure that their customers can complete transactions quickly....

Customer Experience Self Service Kiosk Digital Banking

In a world where customer experience trumps all, banks have had to evolve their customer experience to keep pace with ever evolving demands. Pakistan, a largely cash economy, recorded an...