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Self-Service

The 4 P’s of Self Service
By Naushervan Beg on April 30, 2021

In this blog: We breakdown and detail what self service means at Azimut with the help of Azimut's 4 P's of of Self Service; Product, Pre-staged Transactions, Personalization and Payments.

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Customer Experience Self-Service

Why Digitize the SIM Card Registration & Sales Process?
By Naushervan Beg on April 27, 2021

In this blog: We discuss the disadvantages and challenges of a manual SIM card sales & registration process and explain how and why self service is the solution to the existing...

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Queue Management Self-Service Digital Queuing

Top 5 Reasons Why You Need Digital Queuing
By Eduardo Barraza A on April 7, 2021

In this blog: - Customer demands have evolved - Benefits of Digital Queuing for both customers and businesses - Digital Queuing - a unique solution for post-pandemic businesses from all...

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Customer Experience Digital Banking Dashboards and Reporting

3 dashboards your Bank needs for smooth and successful customer flow management
By Hakim Faiz on March 8, 2021

In this blog:  - What Spectra offers - Why banks need analysis and reporting tools  - A marriage of convenience or fate?  Wavetec’s Spectra enterprise software is the crowning glory of...

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Queue Management appointment

Reopening educational institutions with staff and student safety prioritised
By Hakim Faiz on January 11, 2021

In this blog: Queue management solutions are an apt fit for educational institutions, especially during the pandemic  WhatsApp Queueing and Online Appointment Scheduling are...

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Customer Experience Second Wave Healthcare

Wealth in Public Health - a case for healthcare management solutions
By Hakim Faiz on December 2, 2020

In this blog: The lot of healthcare providers and front-line workers, Patient flow management solutions - pre-arrival, arrival and departure, and, Projected benefits, projected success.

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Self Service Kiosk Sim Card

Advancing Telecoms' Network With Self Service ESIM. Here is Everything you Need to know
By Naushervan Beg on December 1, 2020

In this blog: What is an ESIM? What are the benefits of its use? How accessible is it? The KYC Challenge & Self-Service Identity ESIM Registration & Verification  Photo credit: Medium ...

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Customer Experience Second Wave QR codes

Who let the codes out? QR codes uplifting customer care standards, mid-pandemic
By Hakim Faiz on November 20, 2020

In this blog: What is a QR code? What are the benefits of its use? How accessible is it? Its uses by purpose, age demographic and industry Its complementary nature with queue management...

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Queue Management Self-Service Second Wave

Enter the arts of the ‘New Normal’, freshly digitised with self-service, crowd management solutions
By Hakim Faiz on November 12, 2020

In this blog: The hurdles in place for the re-openings of traditional forms of mass entertainment  Museums - relevancy in the digital age and the benefits

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