Classification of the queuing systems is usually governed by variables like phases and channels. They can also be sorted as finite or infinite. However, a unique perspective of queue...
Continue ReadingClassification of the queuing systems is usually governed by variables like phases and channels. They can also be sorted as finite or infinite. However, a unique perspective of queue...
Continue ReadingQueue Management Customer Experience
Homo sapiens are undoubtedly the most civilized species on the planet. However, we’ve got some tough competition when we set queue management as the parameter.
Continue ReadingQueue Management Customer Experience
How often do people adhere to the smaller queue? How frequently do people defer their grocery shopping to less traffic days? How often do people visit hospitals early in the morning?...
Continue ReadingQueue Management Customer Experience
Globally, disability discrimination lawsuits against private and government organizations are on the rise - even though many may seem irrelevant or without merit, companies still have to...
Continue ReadingQueue Management Customer Experience
Ten factors to consider to make the right decisionPART I Embracing innovation is a strategic decision that requires the consideration of important factors, so that the selected...
Continue ReadingQueue Management Customer Experience
Ten factors to consider to make the right decision PART II In the previous article, we mentioned several considerations to take into account when choosing a queue management solutions...
Continue ReadingCorporate Social Responsibility Queue Management
We can all talk about frustrating experiences at a public office: disorientation, lack of information, and long waits describe the uncomfortable situations citizens have gone through in...
Continue ReadingCorporate Social Responsibility Queue Management Customer Experience
Those of us who work on technological applications for revamping customers’ dynamics at service areas know that this type of developments can make a boring and frustrating experience...
Continue ReadingWavetec is a multinational technology company which is driven by innovation and customer care. Over the years, Wavetec has established two main business units that continues to drive its growth, each with an independent R&D, Software Development and Manufacturing Teams.
Quick Links
Wavetec FZCO: +971 (4) 326 31 93
sales@wavetec.com
Submit a Comment