The Wavetec Blog

By

Stay up to date

Customer Experience Self Service Kiosk Sim Card

The Best Locations for Telecom Customer Acquisition
By Wavetec on August 7, 2019

Telecom operators are in a full-blown battle to gain market share, while facing rapidly declining margins. At the same time, customers in developing markets are warming up to technology;...

Continue Reading

Customer Experience Self Service Kiosk Sim Card

Go where your customers are: data from self service deployments
By Wavetec on June 26, 2019

Wavetec’s fully integrated telecom self-service solutions allow telcos to rapidly deploy systems that are able to fully automate customer service. Analyzing data from a cross-section of...

Continue Reading

Customer Experience Self Service Kiosk

Changing the horizons of banking transactions from conventional operations to digitalized functions
By Wavetec on June 20, 2019

Over the past years, banking and banking delivery is changing. This is particularly true in the case of developing countries such as Pakistan, Mexico, Kenya, etc. As banks improved their...

Continue Reading

Customer Experience Self Service Kiosk Sim Card

Buy SIM cards using self-service kiosks at stores and other convenient locations.
By Wavetec on June 11, 2019

If you are a frequent traveler, you will most likely relate to this situation: It’s late at night and you’re heading towards the airport, thinking about the high roaming charges and the...

Continue Reading

Customer Experience

Filling up the Customer Service Delivery Gap
By Salman Arif on April 5, 2017

Analyzing the difference between reality and ‘supposed’ reality is essential for corporate development. According to a recent survey of 362 businesses by Bain & Company, there was an...

Continue Reading

Queue Management Customer Experience

Looking Outwards for an Answer to DMV Overload? New Tech Reshaping Customer Experience
By Tobias Bessone on October 24, 2016

Nowadays, mentioning an upcoming trip to the DMV is likely to be met with a look of pity, on par with a looming root canal or wisdom tooth operation. However, unlike an optional trip to...

Continue Reading

Customer Experience

Easing in-store Customer Journey with Queuing Solutions
By Jim Shields on September 29, 2016

The in-store checkout process really frustrates! As the last touchpoint it can taint the whole shopping experience. Research shows that it is a key area of customer dissatisfaction.

Continue Reading

Queue Management Customer Experience

Should the Fauna Queuing System inspire Humans?
By Salman Arif on June 1, 2016

Homo sapiens are undoubtedly the most civilized species on the planet. However, we’ve got some tough competition when we set queue management as the parameter.

Continue Reading

Queue Management Customer Experience

Virtualizing the Waiting Line Queuing System through Mobile-Q
By Wavetec on May 26, 2016

How often do people adhere to the smaller queue? How frequently do people defer their grocery shopping to less traffic days? How often do people visit hospitals early in the morning?...

Continue Reading

Submit a Comment

Get latest articles directly in your inbox, stay up to date