Customer Experience Self Service Kiosk

In a world where we are suddenly in the throws of all being more than a little aware of the germs surrounding us, handling cash, both banknotes and coins can be a dilemma. Digital-payment...

Customer Experience Self Service Kiosk

One of the things that comes up early in our engagement with businesses deploying self-service kiosks is the requirement to ensure that their customers can complete transactions quickly....

Customer Experience Self Service Kiosk Digital Banking

In a world where customer experience trumps all, banks have had to evolve their customer experience to keep pace with ever evolving demands. Pakistan, a largely cash economy, recorded an...

Customer Experience Self Service Kiosk Sim Card

Wavetec’s fully integrated telecom self-service solutions allow telcos to rapidly deploy systems that are able to fully automate customer service. Analyzing data from a cross-section of our...

Customer Experience Self Service Kiosk

Over the past years, banking and banking delivery is changing. This is particularly true in the case of developing countries such as Pakistan, Mexico, Kenya, etc. As banks improved their...

Customer Experience Self Service Kiosk Sim Card

If you are a frequent traveler, you will most likely relate to this situation: It’s late at night, and you’re heading towards the airport, thinking about the high roaming charges and the...

Customer Experience

Analyzing the difference between reality and ‘supposed’ reality is essential for corporate development. According to a recent survey of 362 businesses by Bain & Company, there was an...

Queue Management Customer Experience

Nowadays, mentioning an upcoming trip to the DMV is likely to be met with a look of pity, on par with a looming root canal or wisdom tooth operation. However, unlike an optional trip to the...

Customer Experience

In this blog, we will discuss the impact of the queue management system in improving the customer journey while analyzing the role of business intelligence in reviewing data analytics of...