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Customer Experience

Retail: End of the Year and Beginning of the Year
By Wavetec on January 1, 2015

It seems that, when we start reaching the end of the year, time becomes shorter, and so more valuable than usual. Whatever is left from December becomes a countdown of very scarce days...

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Corporate Social Responsibility Queue Management Customer Experience

Technology for Tripling Health Centres Efficiency
By Wavetec on October 20, 2014

Those of us who work on technological applications for revamping customers’ dynamics at service areas know that this type of developments can make a boring and frustrating experience...

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Queue Management Customer Experience

Mobile Queue, We Don’t- Join the Revolution
By Wavetec on October 20, 2014

The consulting company E.Life, which specializes in social networks, has carried out some research focused on the number of times the word “queues” or “lines” is seen in tweets in Mexico.

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